COMPANY INFORMATION
Luped Ltd
42 Hilperton Road
Trowbridge
Wiltshire
England, BA14 7JQ
Company No. 06133609
VAT No. GB 921 3914 40
Private Limited Company
Incorporated: 1 March 2007
TERMS OF BUSINESS
Luped Ltd is committed to integrity, honour, and fairness in all business dealings. These terms reflect our principles and apply to every client relationship.
1. CONFIDENTIALITY
We treat all business-sensitive information as confidential and only disclose such details if authorised by the client or required by law. If media supplied in good faith is transferred to a client, we will confirm commercial usage to the source upon request.
2. FEES AND EXPENSES
Fees are based on time spent unless otherwise agreed; hourly rates remain stable throughout a project. Supply or license fees paid on your behalf are recharged at cost, and any other reimbursable expenses are agreed in advance.
3. BILLING AND PAYMENT
Invoices are issued at project completion or agreed stages, payable in pound sterling within 30 days. Late payments may incur statutory interest and compensation, and exchange rate losses exceeding 5% will be recharged. VAT applies to UK customers. Payments by credit card incur a 3.5% fee to cover transaction costs; further charges apply for currency conversion, cross-border payments, refunds, or chargebacks.
4. THIRD PARTIES
If we engage other parties on your behalf (such as designers, photographers, illustrators, film makers, sound engineers and musicians etc.) we will do so as your agent. We cannot be responsible for any act or omission of a third party.
5. LIABILITY OF LUPED LTD
Our contract is to provide services with reasonable care and skill for the client’s benefit. Only Luped Ltd can be liable to clients; no director or employee has personal responsibility. Liability is limited to the project fee, except in cases of death, personal injury, or other non-excludable circumstances.
6. INDEMNITIES
Indemnities are set up per project to ensure appropriate territorial and cover limits. Charges equal the underlying insurance premium.
7. GOVERNING LAW
Client relationships are governed by English law, with exclusive jurisdiction in English courts for disputes. Luped may recover outstanding fees in the client’s jurisdiction if needed.
PRIVACY NOTICE
Luped does not employ cookies and will not disclose personal information without consent.
DOCUMENT RETENTION
Digital records and backups are stored securely for three years, with business records held for six years. Records beyond these periods are deleted annually.
COPYRIGHT
All images and text on the website are copyright Luped Ltd unless credited otherwise. All rights reserved. Content use requires written consent; please contact Luped for requests.
TRADE MARKS
The LUPED word and logo, WE FIND MEDIA words and the EYEPHONE device are trade marks of Luped Ltd.
